iAccounts EOL (end of life) Notice

Second EOL notice, issue date June 14th, 2019

On the 1st of March 2019 iAccounts has stopped development and reached its end of life. The whole product set of iAccounts including its iOS apps iAccounts and iAccountsLite as well as the complimentary desktop application iBackup that was offered free of charge will cease any further updates starting from March 1st, 2019.

The product was retired due to lack of sales that could not sustain its development any longer. The parent company of iAccounts has ceased operating as a legal entity.

This is the second EOL notice being published via the product website, the product team issued the first EOL notice on the product blog on the 5th of April 2019. The EOL notice is also being diffused via Twitter with periodic updates starting from May 14th, 2019.

Software availability and support timeline

iAccounts and iAccountsLite are only available for download and install on iOS devices through the Apple AppStore, there is no other acknowledged way to install the app as per guidelines and limitations set by Apple distribution and usage terms that apply to iOS apps.

Digital downloads of the iOS apps iAccounts and iAccountsLite from the Apple AppStore will be available for a period of approximately 120 days from the date of the first EOL notice issued on the product website blog, until July, 14th 2019. Following that date, the apps will not be available for download due to termination of the Apple Developer Distribution License for iAccounts.

Download links to the complimentary iBackup from the product website iaccountsapp.com will be available for a period of approximately 100 days from the date of the first EOL notice, until mid-June 2019. Following that date, the official product website will be removed and replaced with this EOL notice, download links for iBackup will not be removed and will remain available in the EOL notice page.

The iaccountsapp.com domain and EOL notice website will be available until July 2020 and will be ceased following that date.

Starting from the 1st of March 2019, in all replies to support enquiries the support team will notify that the product has reached its end of life and will continue to do so for the time being.

The original iAccounts team will be providing support to users of the applications as well as clearly notify the EOL notice in direct replies on a voluntary basis until the end of 2019.

Further updates of the iAccounts products line

Product development and extension of the product line ceases as of March 1, 2019. Operating system support device compatibility of iAccounts, iAccountsLite and iBackup is granted for the the version of Apple iOS, Microsoft Windows and Apple MacOS that are current and mainstream at the date of this notice and is not granted for future releases.

Export data from iAccounts with iBackup

As per iAccounts product documentation, the iOS app granted the ability to backup its users' data via the complimentary desktop app iBackup for Apple MacOS and Microsoft Windows. iBackup was offered free of charge to all users of the iOS apps and its usage was documented on the app website and users manual available as PDF download from iaccountsapp.com. All users were strongly encouraged to download and use iBackup by the product documentation.

In the absence of iBackup, the iOS apps support data export to an e-mail address entered by the user following unlock of the apps database with the user-configured PIN or password. Data export via e-mail was not intended as a form of data backups because such export cannot be restored via uploading of the file to the apps or iBackup. It was a viable alternative to export all data in clear form for safe storage in a separate location.

iAccounts did not include native support to Apple iCloud backup services, one of its features being that data would not be stored on third party cloud servers.

How to export data from iBackup

Below you'll find step-by-step instructions to backup your iAccounts data to iBackup. The guide assumes that:

  1. iBackup is already installed on your Windows PC or Mac computer and starts correctly, if not download it from the links below and install it.
  2. Your iOS device and your PC or Mac are connected to the same wifi network.
  3. There are no firewalls on the wi-fi router, PC or Mac blocking the communication between all your devices.

Although the instructions refer to the full-featured iAccounts app, they can be applied to iAccountsLite. iAccountsLite and iAccounts cannot share data or files due to technical limitations imposed by the Apple uOS Sandbox model, therefore data backup from iAccountsLite will not contain data from iAccounts and vice-versa.

  1. Launch iBackup on your computer and and note the IP address located on the iBackup status bar. This is the address you’ll copy into the iAccounts Synchronize screen as described below.
  2. Launch iAccounts.
  3. In iAccounts make sure there is at least one record, if not please enter at least one record using the "+" button in the top-right corner of the "Accounts" screen.
  4. In iAccounts main screen, tap on the padlock icon and set the pin to "1234" or whatever number you prefer.
  5. In iAccounts main screen, tap on the inverted arrows icon to enter the Synchronize screen.
  6. Tap on the large ip address in the center of the screen and enter the ip address displayed on the status bar of iBackup, as noted in point 3, then tap save/done and save it in settings when the apps prompts you to do so.
  7. In iAccounts hit the backup button, in a second or so iBackup should display a spinning wheel indicating that synchronization is taking place.
  8. Move to iBackup and enter the PIN (was 1234 in the above example) then clic ok to authorize the backup.
  9. Should a “timeout message” should ever popup, turn off the firewall and/or the antivirus and try again or check the following note on timeouts.

When you have completed your backup, click on the Export as CSV button in the iBackup toolbar to export a copy of the iBackup database in CSV format on your computer.

iBackup download links

Download the appropriate version of the iBackup installer for your operating system of choice from the links below:

iBackup Installer for MacOS     iBackup Installer for Microsoft Windows

The above links will download a zip file containing the installer and installation instructions. You may need to authorize software installation from unknown third parties in order to proceed, depending on the version of your operating system. Please refer to the corresponding widget in the Control Panel of your Windows PC or System Preferences of your Mac.

iBackup requires Java to operate, the 32-bit version is recommended to avoid issues with most recent multithreaded versions of the Java Runtime Environment. Make sure Java is installed and fully working.

How to solve the Ooops... timeout! message during backup

In certain cases, iAccounts and iAccountsLite may issue a Ooops... timeout message following an attempt to backup data from the iOS apps to iBackup. This message indicates a condition on the network communication between the apps that prevents data exchange and therefore keeping the iOS apps from completing the data backup.

A timeout occurs when the iOS device running iAccounts/iAccountsLite cannot find or communicate with the computer running iBackup on the wi-fi network. It is not an application-level issue, but rather a network configuration issue. Timeouts happen either when the iOS device and the iBackup computer are not logged onto the same wi-fi network or when a firewall or anti-virus running on the backup computer blocks incoming connections.

To resolve and avoid the timeout condition, try the following actions:

How to send all the whole app database via e-mail

The following instructions apply to iAccounts and iAccountsLite Please note that iAccountsLite is a distinct and separate demo version of the full-featured app iAccounts, being two different and distinct apps iAccountsLite does not share data with iAccounts due to the nature of the Apple iOS sandbox model that prevents iOS apps from accessing each other&pos; data, files and folders on iOS devices. Operating instructions apply to both iAccounts and iAccountsLite, which provide similar functionality, with iAccountsLite being limited to a maximum set of records for demonstration purposes only. Instructions below refer to the full-featured iAccounts app, replace the name iAccounts with iAccountsLite.

  1. Launch iAccounts on your iOS device.
  2. If the lock feature was enabled enter your user-configured PIN or password to unlock the lock screen and enter the main screen.
  3. Tap the envelop icon at the bottom of the screen to open the in-app “send e-mail” screen.
  4. If the lock feature was enabled enter your user-configured PIN or password to open the send “e-mail screen”.
  5. iAccounts is not listing all the content of your database in text format.
  6. Enter an e-mail address of choice and tap send to send the e-mail to the entered e-mail address.
  7. Alternatively, to avoid sending an e-mail with your data, tap and hold your finger on the screen, select all text and tap copy to copy the whole text of the e-mail in your device clipboard then paste the content into an app of your choice.

Please note that the send-email feature of iAccounts and iAccountsLite were not intended for data backup since the format of the exported information do not allow direct import into iBackup or iAccounts.

Doing our best to notify users

iAccounts, iAccountsLite and iBackup did not collect users' e-mail addresses. App downloads from the AppStore are inherently anonymous.

None of the services linked to the iAccounts product line required entering the an e-mail address: usage of the iOS apps, their website or iBackup application did not require entering an e-mail address for user registration purposes or similar action.

Moreover, the product team never intended to collect e-mail addresses from users for marketing campaigns or other product-related activities.

Users of the iAccounts product line were therefore fully anonymous.

The support channel had no agreement with users to retain e-mail addresses from support requests, e-mail addresses from support enquiries were therefore not kept on a separate database following the closing of incidents and support enquiries. Support of the iAccounts product line was granted via the product website and official support e-mail and did not include phone or other channels.

For the above reasons, In the absence of a database of users e-mail addresses, notification of such notice cannot happen through targeted e-mail communication.

Users of the iAccounts product line will be notified of this notice via the original product website at domain iaccountsapp.com and via Twitter.

The original product team will issue periodic posts on Twitter to notify the end of life of the iAccounts product line. The product website will provide this notice until its planned shutdown on July 20th, 2020.

All support enquiries will be handled by reporting the EOL notice and will provide instructions and support for data backup and exporting through either iAccounts or iBackup.

Support enquiries

Send support enquiries to support [at] venticentostudio.it, allow 24-48 hours for replies. Please refer to the above guidelines for safely exporting data from iAccounts and iBackup. Having the company officially ceased operating as a legal entity, support is offered by members of the original product team as voluntary service. The product team may not be able to provide copies of the original applications for copyright and intellectual property reasons.