Backup iAccounts data to iBackup (backup & restore)

Below you'll find step-by-step instructions to backup your iAccounts data to iBackup. The guide assumes that iBackup is already installed on your PC or Mac and that the iPhone/iPad and the computer running iBackup are properly connected to the same wifi network.

  1. Launch iBackup on your computer and and note the IP address located on the iBackup status bar. This is the address you’ll copy into the iAccounts Synchronize screen as described below.
  2. Launch iAccounts.
  3. In iAccounts make sure there is at least one record, if not please enter at least one record using the "+" button in the top-right corner of the "Accounts" screen.
  4. In iAccounts main screen, tap on the padlock icon and set the pin to "1234" or whatever number you prefer.
  5. In iAccounts main screen, tap on the inverted arrows icon to enter the Synchronize screen.
  6. Tap on the large ip address in the center of the screen and enter the ip address displayed on the status bar of iBackup, as noted in point 3, then tap save/done and save it in settings when the apps prompts you to do so.
  7. In iAccounts hit the backup button, in a second or so iBackup should display a spinning wheel indicating that synchronization is taking place.
  8. Move to iBackup and enter the PIN (was 1234 in my example) then clic ok to authorize the backup.

Should a timeout message should ever popup, turn off the firewall and/or the antivirus and try again or check the following note on timeouts.

Sharing iAccounts data between your iPhone and iPad

Sharing data between your iPad and iPhone can be done easily through iBackup: backup your iPhone to iBackup and restore the content of iBackup into your iPad, or viceversa. Here is the complete procedure:

  1. Launch iAccounts-iPad, run a backup to iBackup (instructions here).
  2. Launch iAccounts-iPhone and set the same PIN or password you have previously set in iAccounts-iPad.
  3. In iAccounts-iPhone open the Synchronize screen, configure the IP address to match the one displayed in the iBackup status bar and finally run a restore.
  4. When iBackup asks for the PIN/password, enter the one you've configured in both your iAccounts-iPad and iAccounts-iPhone (they have to match!).

Let it complete and find you data in your iPhone. When you edit a record run the same procedure to keep all devices in sync.

Should a timeout message should ever popup, turn off the firewall and/or the antivirus and try again or check the following note on timeouts.

Upgrading to iAccounts from previous versions

iAccounts is designed to upgrade smoothly from previous versions and to transparently introduce whole sets of new features. There is not much to do following the upgrade other then enjoying the new Settings screen, the refined lock configuration sequence with confirm and hint and other refinements and fixes here and there. Make sure your iTunes accounts is properly configured in your iPhone as it must be the same account you originally purchased the app with. The updates comes at no extra cost for existing users.

The only recommendation we feel should be kept in mind is to leverage the free backup option, since the update process either from iTunes on your computer or from the AppStore on your iPhone or iPad may suffer network glitches and interruptions and potentially corrupt your database. If you have a backup on our free iBackup you simply lower the risks of loosin' your data in such unfortunate and luckly remote events.

Note: the upgrade from iAccounts 3.0 is not supported. iAccounts 3.0 was issued in 2010 and many technical details of the app were changed since then. Please get in touch with our customer support team for further instructions but please be prepared to manually transfer content from the old app.

Transferring iAccounts data to from an old phone to your new phone

You can easily transfer data from a copy of iAccounts on an old phone to the new one with the standard backup & restore feature of iAccounts and iBackup.

First, lauch iBackup on your computer and backup your iAccounts data from the old phone. Then launch iAccounts on the new phone and configure the PIN/password by tapping on the padlock icon, enter the same PIN/password of iAccounts in your old phone. Finally run a restore command from the new phone to bring all data in. Remember, the two phones must share the same PIN/password.

Upgrading your iPhone or iPad to iOS 8

After updating your iOS device to iOS 8 be prepared to update your copy to iAccounts to the latest version since it brings fixes and stability. A backup of your current content of iAccounts to iBackup is highly recommended before the update.

Installing iBackup on Mac OS Yosemite with Java 6

iBackup is 100% compatible with Mac OS X 10.10 Yosemite but it requires the Java 6 runtime which needs to be downloaded separately at the following URL:

http://support.apple.com/kb/DL1572

First download Java 6 from the above link and then relaunch iBackup.

Since iBackup does not come from the Apple Mac AppStore, you need to authorize the installation from foreign sources and you can do so in your Mac's System Preferences / Security panel.

Duplicates in iBackup after the upgrade to iAcccounts 3.1

This new version of the app introduces a new, more efficient algorithms to manage the sync process. Old installations iBackup may exhibit record duplicates following a backup from the new iAccounts but we have prepared a simple, really simple and tested procedure to get you back on track:

  1. restore data into iAccounts
  2. backup from iAccounts

Step one will detect that you're using an old version of iBackup and will clear-up duplicates for you.

New, clean installations of iBackup will not exhibit duplicates.

Running iBackup on Windows 8

Windows 8 requires Java version 7.10 and above. You can download Java 7.10 from www.java.com.

The Java installer on Windows 8 only works from the Desktop, so: from Start screen, click/tap on the Desktop tile or pressing the Windows logo key from keyboard for switching to the Desktop screen. Now you are able to run the installer. To access it, press Windows logo + W keys, type “Java Control Panel” in the Search charm and then clcik Java Control Panel icon to open.

iBackup is also a Desktop application, please enter the Desktop tile to run it on a Windows 8 computer.

Out of memory when launching iBackup

Such error may occur when launching iBackup on the 64-bit version of Java, please uninstall Java 64 bit and install the 32-bit version to fix the issue. You can install java from www.java.com, we suggest you ignore the automatic installer and rather navigate the Java website and find the suggested 32-bit version of Java.

Configuring iAccounts and DataTap to sync with iBackup

Follow this simple procedure:

  1. Launch iBackup on your Mac or PC and annotate the IP address displayed on the status bar.
  2. Launch iAccounts or DataTap and enter the Synchronization screen by tapping on the inverted arrows on the toolbar.
  3. Tap on the IP Address button and enter the IP address displayed in the iBackup status bar, tap Save/Done.

Congratulations, you're now ready to roll! Hit the Backup button in the Synchronize screen to sync the apps.

Please note: for obvious security reasons, you need to a have a valid PIN set in iAccounts or DataTap to perform backup and restore. Tap on the padlock icon in your iPhone app to set the PIN/password if you haven't set it yet.

Ooops... timeout! What should I do?

A timeout occurs when the iPhone cannot find the computer running iBackup on the wi-fi network. It is not an application-level issue, but rather a network configuration issue. Timeouts happen either when the iPhone and the backup computer are not logged onto the same wi-fi network or when a firewall or anti-virus running on the backup computer blocks incoming connections. Please try one the followings:

  1. Wi-Fi should be on: make sure the iPhone wi-fi is turned on (don't feel silly while you do this, wi-fi is set to "off" by factory settings) and that the iPhone is connected to the same wi-fi network also hosting the backup computer. You should see a radar-like icon on the top-left corner of the iPhone screen.
  2. Turn off firewall: a firewall may be blocking incoming connections from your iPhone, turn off the firewall on the backup computer or leave port tcp:8080 open to allow incoming connections.
  3. Turn off anti-virus: some zealous anti-viruses have an embedded firewall which may block incoming connections from your iPhone, turn off anti-virus software running on the backup computer.
  4. Check for network-related apps: turn off network-intensive applications such as printer servers, TiVO, WePrint/Print'n'Share, VPN Clients since some of these may hang onto specific network ports and interfere with connections coming from your iPhone.

We also advise you to check iBackup's help menu and have a look at section Common error messages and solutions for a detailed explanation of the most frequent messages that may pop up. And, last but not least, please do not hesitate to get in touch with our support team if you need further assistance: we're here to help :-)

Known incompatibilities

We have identified a number of applications that may lead to a timeout of running together with iBackup, Please quit any of the applications listed below if you see a timeout message following a backup or a restore operation and retry.

  • TiVO by TiVO Inc.
  • WePrint / Print'n'share
  • Printer servers in general
  • VPN clients that connect to corporate networks
  • Anti-virus apps with embedded firewalls (make an exception)
  • Network Connect by Juniper Networks
  • HP Display Manager (in the Windows traybar)

Finally, some users have reported Apple iTunes getting on the way when the iPhone USB cable is connected. In doubt, quit it and remove the USB cable. If anything fails, please get in touch and we'll sort it out together with you.

Importing and exporting data in CSV format in iBackup

iBackup uses the CSV format for importing and exporting data. The format of the import file does differ between iAccounts and DataTap (the apps are different, therefore the format of the CSV import file is different), please make sure you refer to the iBackup on-line help menu for a detailed description of the import/export procedure as well as the respective formats of iAccounts and DataTap records.

Moving data from iAccounts Lite to iAccounts

Configure the same PIN in both iAccounts Lite and iAccounts on your iPhone, launch iBackup and run a backup of iAccounts Lite, then launch iAccounts and run a restore to import all groups and records. When iBackup asks for the PIN, you'll enter the one you just configured in both apps.

Moving data from DataTap Lite to DataTap

Configure the same PIN in both DataTapLite and DataTap apps on your iPhone, launch iBackup and run a backup of DataTap Lite, then launch DataTap "full" and run a restore to import all forms and records. When iBackup asks for the PIN, you'll enter the one you just configured in both apps.

Uninstalling iBackup

On Microsoft Windows: launch the uninstaller.exe found at the installation path, generally C:\Program Files\VenticentoStudio\iBackup

On Apple MacOS: drag the app in the bin.

Error B9413 from iBackup

The error is due to a small glitch in the Java multi-threading code of the application which updates some elements of the user interface. We are actively working to solve this little issue, in the meantime, to solve the error, simply select the app you're syncing with (iAccounts or DataTap) in the application selector located in the iBackup toolbar, then quit and restart iBackup and run a backup from the app on your iPhone.
We apologize for this small glitch and are working to solve it in the next coming release.

Status: fix is coming in next release, please contact support if you need further assistance.

Reset all data in iBackup

In order to remove all data from iBackup, simply delete the the iBackup data file and relaunch the app to create a new, empty one. Then backup at least once to pair your iPhone app. The path of the iBackup data file can be found in the iBackup Preferences dialog, in section Database.

iAccounts User Guide

Click to download the iAccounts User Guide in PDF format, a comprehensive guide detailing all aspects of the app.

iBackup User Manual

The iBackup User Manual is on-line for 24x7 access.

iBackup for Microsoft Windows

Download iBackup for Microsoft Windows.

iBackup for Windows requires Java and a Wi-Fi network connection.

iBackup for Apple Mac OS

Download iBackup for Apple MacOS X. iBackup for Mac OS requires a Wi-Fi network connection and Java.

Since iBackup does not install from the AppStore you need to authorize installation from foreign sources from your Mac's System Preferences / Security.

Mac OS Yosemite users you need to install Java 6.

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